Monitoring and Armed Response
At Fidelity ADT, your security is our highest priority. That’s why we make sure that our armed response and monitoring services are also up to the challenge. Our monitoring and armed response services are closely integrated, and combine hi-tech solutions with dedicated manpower, ensuring that we’re there when you need us. It all starts with our 24-hour regional control rooms. Equipped with the latest technology, including state-of-the-art digital voice recording equipment, our control rooms can coordinate and dispatch armed response vehicles from our fleet of 680 vehicles. This is complemented by our highly-trained and well-equipped armed response personnel. Thanks to GPS tracking in every Fidelity ADT armed response vehicle, we’re able to respond to any problem with speed and precision. This includes 24-hour paramedic backup, ensuring that we’re always there for you, whatever the situation.
Make sure your home gets the best protection possible with Fidelity ADT’s security products. Fidelity ADT knows that protecting your home is about more than just your burglar alarm. That’s why we offer everything you need to make your home as safe as possible. Our world-class security options include access control, electric fencing, outdoor beams, roof passives and CCTV cameras. We also offer hi-tech armed alu-rails as well as transparent burglar bars with built-in alarm sensors. And, because we’re serious about your well-being, we offer smoke detectors as well. Each of these products is designed with your safety and protection in mind, and is built to last.
Value added services
At Fidelity ADT we believe in making security as easy as possible, which is why we’ve created value added services to help you get the most from your subscription. We realise the importance of differentiating ourselves as industry leaders and therefore aim to form key strategic partnerships that will add value to our service offering. This includes our moving home service, designed to make protecting your new home as easy as possible so that you don’t need to worry about security during tough times. Along with this, we offer a safe entry service whereby an armed response officer will escort you to your door if you feel unsafe, as well as medical assistance from ER24.
With the dedicated Fidelity ADT FindU smartphone app, you can now take the protection of Fidelity ADT with you wherever you go. When you’re not at home, the FindU smartphone app connects you to the Fidelity ADT network of monitoring centres. With specialised features for journeys and meetings, you’ll have the protection of Fidelity ADT with you wherever you go. This means whether you are hiking, cycling or simply going for a short run, you’ll always have a smartphone panic button that you can activate in case of an emergency.
SecureHome® Take control of your home security with SecureHome® from Fidelity ADT. SecureHome® is a new, innovative iOS and Android app from Fidelity ADT that puts total control of your home security system in the palm of your hand. With SecureHome®, you can view the status of your home security, quickly arm or disarm your alarm system and get alerts wherever you are – whether you’re relaxing on the couch, sitting at your desk, or training on the beach.
SecureConnect® Make your home a smart home with SecureConnect® from Fidelity ADT. SecureConnect® is a new, innovative iOS and Android app from Fidelity ADT that puts the magic of home automation at your fingertips. With SecureConnect®, you can view the status of your home security, quickly arm or disarm your alarm system, switch and dim your lights, detect movement, monitor your CCTV, get video verification, and open and close doors and gates – all at the touch of a button.