Smilio A - 3 Smileys - RC3

Smilio A "3 Smileys" is a satisfaction terminal which allows to collect customer feedbacks in real-time.
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Countries adapted for RC3

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Commercially available

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Smilio Action « 3 Smileys » is a satisfaction terminal composed of three connected buttons which allow to interact in real-time with customers in order to know their satisfaction level.   In case of dissatisfaction or malfunction, an alert can be sent by SMS in order to trigger, for example, the intervention of a technician. Thanks to an integrated badging system, Smilio Action is able to time-and-date staff interventions (Proof of Presence).  

 Its design and features allow its integration in a wide range of use cases:  

  • Collection of customer feedback “on the spot”, evaluation of clients/employees’ satisfaction 
  • Alerts, reports (dysfunctions, dissatisfaction, security, etc.)
  • Triggering of any type of actions (on-demand services)
  • Clocking after intervention, proof of presence


Unique benefits

  •  Dual mode Sigfox / LoRaWAN™ wireless technology. No Wi-Fi, 3G, or Ethernet. No infrastructure work required to install it. 
  •  Remote configuration via Downlink. 
  •  “Proof of Presence” Technology: integrated magnetic sensor for staff time-stamping. 
  •  Up to 6-years battery life  
  •  Indoor or outdoor installation. 
  •  Robust and firmly secured (vertical or horizontal fixations). 
  •  Buttons without moving parts + antibacterial treatment = record hygiene and durability. 
  •  Inopportune voting filtration technology. 
  •  CE certification. Data and operations security. 
  •  Customization: number of buttons, colors, special treatments against bacteria, UV-light, scratches. 


Technical specifications

  • Material: antistatic and anti-UV ABS polymer
  • Box color: white
  • Dimensions: 100 x 100 x 45 mm
  • Weight: 200 g without batteries
  • 3 LED lights for the confirmation of votes
  • Battery types: 3,6 V AA Lithium Thionyle Chloride
  • Hermetic (IP65) and resistant to extreme temperatures (-40°C to +60°C).
  • Designed and made in France
Downloadable resources
  • EN-Smilio displays.pdf
  • EN-Smilio A range.pdf

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Certification

Certification

Sigfox Ready

Class 0

End Product Certificate P_0056_99E6_01

CE

Functional

Use cases
Minimum order quantity to custom product

1 products

Business

Availability
Commercially available

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We can provide commercial support in the following countries

Japan

Production capabilities

+50,000 items

Sample available

Yes

Where to buy ?

This product is available through distributors.

Warranty duration

12 month(s)

InCoTerms

FCA – Free Carrier

Technical Details

Product casing

Dimensions (in mm): 100 x 100 x 45

Weight: 200gr

IP Code: IP65

Recommended operating temperature: -40° to 60° C

Customizable casing: Yes

Customizable fixation: Yes

Minimum order quantity for custom casing or fixation: 1 products

Protocols
TypeDetails

Sigfox

Dedicated - Internal

Type: PCB printed

LoRa

Dedicated - Internal

Type: PCB printed

Battery

Battery life: 6 Years

Embedded Software

Flashable Firmware: No

External antenna

No connector for an additional external antenna

Reviews

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